Help Desk – Additional Fees

Sometimes you may need help beyond web hosting support. Our support is free when it relates to our web hosting service.  What we don’t support though is what you choose to do with your hosting.

Below are some standard tasks and prices.  These tasks you can do yourself with a bit of web searching and technical skills. However, you may want to choose to have our support team do the hard work for you for a small fee.

Reset your WordPress administrator login
Description
If you can't remember your WordPress login and are unable to use the WordPress password recovery system, we can reset your password in the Database.
Cost (inc.Gst)
$11
Restore your WordPress website from a backup
Description
If you need to recover your WordPress website from a backup and not sure how, we can do this for you.
Cost (inc.Gst)
$22
Upgrade WordPress, Plug-Ins and Themes
Description
We'll upgrade your WordPress installation, Plug-ins and Themes and test your website is still working. You will need to have valid licences for all of your plug-ins and themes so that they an be updated.
Cost (inc.Gst)
from $36