Migrate Your Hosting To UpTime

Migrating websites between hosting providers may result in some traffic being split between your old host and your new hosting plan at UpTime. This time frame is usually around 4 hours but depends upon your current hosting configuration and domain name set up.
UpTime Web Hosting will endeavour to minimise the impact of this where possible and will take every care to ensure that your website and email service remains online during the transfer. However there is no guarantee that this can be achieved.
After migration you should check for any emails that may have been delivered to your old hosting service.
If your website is an eCommerce solution or has live client data it is recommended that you put your website into maintenance mode before the transfer. Once the transfer is complete you can turn off maintenance mode but should keep it turned on with your old hosting service. This will prevent double up or missing data issues.
Website transfers are only performed during business hours. If you wish to have your website transferred overnight or on weekends we can do so for an additional fee.
It is your responsibility that ensure that your old hosting plan storage is less than the plan you have purchased from UpTime Web Hosting and that the limits and resources do not exceed your new plan. We can help you determine this before you transfer.
In all cases we will be vigilant with your data but it is essential that you have your own offline backup of your website before we do the transfer. We may at our discretion remove any backup files from your old hosting plan before the transfer to expedite the transfer process. We will inform you of this before we do so.
When you ordered your hosting with UpTime an account with your domain name would have been automatically provisioned. Please note that this account will be replaced by the account you are transferring in and all data will be removed from this temporary account prior to the transfer.
If you have any questions at all please contact our help desk before submitting this form.